Refund policy

RETURNS AND EXCHANGES

To initiate a return or exchange, please contact support@theworthingtoncollection.com and provide your order number (located on your order confirmation email). All returns must be initiated within 30 calendar days of receiving your order.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, as well as the original cost of shipping to you.

Please be advised that we cannot refund or replace lost, stolen or orders that go missing once they are delivered to the shipping carrier. Please contact the shipping carrier identified in your Order status email for lost or missing packages.

Please allow 3-5 business days after we receive your return for your refund to be processed.